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E-Gift Card FAQ

How to Redeem online gift card?
When making a purchase you can redeem the value of a gift card by entering its unique code at checkout. This code isn't case sensitive.

Can a gift card be used more than once?
Yes, provided there is still a balance remaining on the card.

Can gift cards be reloaded?
No, you can't reload a gift card.

Can more than one gift card be used towards a purchase?
Yes. A customer can redeem another gift card during checkout.

How do I check my balance?
Customers can't check their own gift card balance, but retail team can check the balance and send the information to you. Please contact at 01963 442786 or email

Can a gift card be used to buy a gift card?
No, you can't use a gift card to buy another gift card.

Can a gift card be used to pay for shipping and taxes?
Yes, gift cards are applied to the final order total which includes shipping and taxes.

Can I apply a discount code to my gift card purchase?
No, discount codes cannot be applied to gift cards.

Can gift cards be used in conjunction with a discount code?
Yes, gift cards are a form of payment.

Can I choose the amount for a gift card purchase?
No, you can’t choose the amount for a gift card other than once provided.

Can I use online gift card at the museum shop?
No, at this time online gift cards can only be used online at the Haynes International Motor Museum Online Shop.

Can I write personalised message?
No, at this time online gift cards do not have an option for writing a personal message.